Operations Coordinator (28281)

Dahl Consulting; Minneapolis (MN); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical insurance

401(k)

Job summary

A leading recruitment agency is seeking an Operations Coordinator in Minneapolis, MN for a 10-month contract. The role involves providing shipment information, monitoring tasks, and ensuring customer satisfaction. Candidates should have a high school diploma and customer service experience, with a focus on communication and time management. This position offers a competitive hourly wage of $21.00 and opportunities for professional growth.

Qualifications

• Customer service experience preferred in a call center.
• Basic proficiency in Microsoft Office preferred.
• Attention to detail and accuracy required.

Responsibilities

• Provide shipment information, create orders, and track shipments.
• Document events utilizing SOPs and experience.
• Follow through on customer requests to ensure satisfaction.

Skills

Communication skills

Prioritization

Time management

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

1 day ago Be among the first 25 applicants

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Direct message the job poster from Dahl Consulting

Connecting Talent with Leading Organizations | Talent Acquisition & Recruitment Expert | Empowering Workforce Success Across Industries

Are you looking for a new opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the Logistics & Supply Chain industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Operations Coordinator for a contract position! Interested? Get more details below.

• Contract Duration: 10 months
• Compensation: $21.00 per hour

What you’ll do as an Operations Coordinator:

• Provide shipment information, create orders, activate shipments, build loads, assign loads, schedule appointments, track and trace shipments, enter events, and invoice
• Monitor task boards and assigned email accounts to respond to customer and carrier requests
• Document events utilizing knowledge gained through SOPs and experience and, when required, follow defined escalation procedures and training
• Follow through on customer or carrier requests to ensure satisfaction
• Validate and ensure the accuracy of load data in systems according to CHR and customer standards

What you need to become an Operations Coordinator:

• High school diploma or GED
• Ability to work evenings and/or weekends (select roles only)
• Basic proficiency in Microsoft Office Suite of programs preferred
• Previous customer service experience in a call center or similar environment preferred
• Demonstrated communication, prioritization, and time management skills
• Prior work experience that required attention to detail and accuracy

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Transportation, Logistics, Supply Chain and Storage

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Inferred from the description for this job

Medical insurance

401(k)

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