Operations Coordinator — Tours, Contracts & Guest Services

Travel-Leisure-Co; Las Vegas (NV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Wellness program

Job summary

Travel + Leisure Co. is seeking an Administrative Coordinator to handle tour reception, gifting, and contracts in line with company procedures. You will greet guests, collect information, assign tours to sales agents, and support Sales, Marketing, HR, and resort teams with administrative tasks.

Role emphasizes customer service, data entry, and processing of legal documents, with focus on accuracy, security of owner information, and adherence to SOPs. On-site position with comprehensive benefits.

Qualifications

• 3 years of general office experience & customer service experience.
• High School Diploma required.
• Proficient in Microsoft Word, Outlook and Excel.
• Proficiency with CRS or EPNY preferred.

Responsibilities

• Greet and qualify touring guests and collect/validate guest information.
• Assign tours to Sales Agents and inform Sales & Marketing as needed.
• Answer phones and assist guests professionally; support property owners with contracts.

Skills

Customer service

Administrative support

Data entry

Education

High School Diploma

Tools

Central Reservation System (CRS) / EPNY

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Travel + Leisure Co. is seeking an Administrative Coordinator to handle tour reception, gifting, and contracts in line with company procedures. You will greet guests, collect information, assign tours to sales agents, and support Sales, Marketing, HR, and resort teams with administrative tasks.

Role emphasizes customer service, data entry, and processing of legal documents, with focus on accuracy, security of owner information, and adherence to SOPs. On-site position with comprehensive benefits.