Operations Coordinator: Service & Inventory

Morrison Industries LLC; Grand Rapids (MI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

FSA options

Life insurance

Disability insurance

Paid time off

Paid holidays

Retirement plan with 50% match up to $

Employee referral incentives

Wellness program

Employee assistance program

Job summary

Morrison Industries LLC in Grand Rapids is seeking an Office Operations Coordinator to keep daily operations organized and efficient. You will support customers, vendors, and internal teams by coordinating service communications, managing open work orders and records, and assisting with parts and rental processes.

The role emphasizes strong communication, organizational skills, and the ability to handle orders, inquiries, and inventory with accuracy and timeliness.

Qualifications

• Active listening and clear communication.
• Proficient with Microsoft Office 365 and basic computer skills.
• Strong organizational abilities and a sense of urgency.
• Ability to make decisions independently.
• Mechanical knowledge is a plus.
• Interest in advancement within the company.
• 2- or 4-year college degree preferred with some operations/management experience.

Responsibilities

• Monitor, review, and approve work orders.
• Coordinate customers and the service department.
• Respond to phone calls and email correspondence.
• Proactive communication with customers.
• Assist with parts ordering, receiving, and inventory management.
• Assist with rental inquiries, quotations, and set-ups & deliveries.
• Communicate with accounting about outstanding customer invoices.

Skills

Active listener

Microsoft Office 365

Strong organization

Decision making

Mechanical knowledge

Advancement within the company

Education

2- or 4-year college degree preferred

Tools

Microsoft Office 365

Job description

Morrison Industries LLC in Grand Rapids is seeking an Office Operations Coordinator to keep daily operations organized and efficient. You will support customers, vendors, and internal teams by coordinating service communications, managing open work orders and records, and assisting with parts and rental processes.

The role emphasizes strong communication, organizational skills, and the ability to handle orders, inquiries, and inventory with accuracy and timeliness.