Office Operations Coordinator

Morrison Industries LLC; Grand Rapids (MI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

FSA options

Life insurance

Disability insurance

Paid time off

Paid holidays

Retirement plan with 50% match up to $

Employee referral incentives

Wellness program

Employee assistance program

Job summary

Morrison Industries LLC in Grand Rapids is seeking an Office Operations Coordinator to keep daily operations organized and efficient. You will support customers, vendors, and internal teams by coordinating service communications, managing open work orders and records, and assisting with parts and rental processes.

The role emphasizes strong communication, organizational skills, and the ability to handle orders, inquiries, and inventory with accuracy and timeliness.

Qualifications

• Active listening and clear communication.
• Proficient with Microsoft Office 365 and basic computer skills.
• Strong organizational abilities and a sense of urgency.
• Ability to make decisions independently.
• Mechanical knowledge is a plus.
• Interest in advancement within the company.
• 2- or 4-year college degree preferred with some operations/management experience.

Responsibilities

• Monitor, review, and approve work orders.
• Coordinate customers and the service department.
• Respond to phone calls and email correspondence.
• Proactive communication with customers.
• Assist with parts ordering, receiving, and inventory management.
• Assist with rental inquiries, quotations, and set-ups & deliveries.
• Communicate with accounting about outstanding customer invoices.

Skills

Active listener

Microsoft Office 365

Strong organization

Decision making

Mechanical knowledge

Advancement within the company

Education

2- or 4-year college degree preferred

Tools

Microsoft Office 365

Job description

Morrison Industries is hiring an Office Operations Coordinator for one of our Grand Rapids locations.

Full Time, 1st-Shift | Monday – Friday | $19-23/hr

* Compensation is negotiable depending on experience

Morrison Industries has a strict drug-free policy and any position with the company would require a pre-employment drug screen, including marijuana, as well as a physical exam and a background check.

About the Role

The Office Operations Coordinator plays a key role in keeping daily operations organized and efficient. This position supports customers, vendors, and internal teams by coordinating service communication, managing open work orders and records, assisting with parts and rental processes, and helping to ensure service needs are handled accurately and on time.

What You’ll Do

• Monitor, review, and approve work orders
• Coordinate customers and the service department
• Respond to phone calls and email correspondence
• Proactive communication with customers
• Assist with parts ordering, receiving, and inventory management
• Assist with rental inquiries, quotations, and set-ups & deliveries
• Communicate with our accounting department about outstanding customer invoices

Qualifications

• Active listener and communicator
• Intermediate computer skills (i.e. Microsoft Office 365 skills)
• Strong organization abilities and appropriate sense of urgency
• Capable of making decisions
• Strong mechanical knowledge is a plus
• Interested in advancement within the company
• 2 or 4 year college degree is preferred with some experience in operations or management

About the Benefits

We offer health, dental, vision, FSA options, life, and disability insurance available on the first day of employment. In addition to this, after 90 days of employment, we also offer a generous paid time off schedule, paid holidays, a retirement plan with match 50% of the first 6% you contribute, up to $2,500 per year.You will also be able to enjoy perks such as employee referral incentives, wellness program, and an employee assistance program.

About the Company

Morrison Industries is a family-owned and -operated company with 70 years’ dedication to customer service. We are in the material handling industry: providing the service, sales, parts, and rentals for a variety of material handling equipment.

Learn more about us at https://www.morrison.industries/