Operations Coordinator (OR)

Advocate Health; Charlotte (NC); On-site; USD 65,000 - 95,000; Full time

Job summary

Advocate Health in Charlotte, NC seeks a Materials Resource Management professional to enhance the quantity, quality and value of services through supply chain expertise.

You will support multiple projects, meet deadlines and collaborate with system departments to maintain excellent customer service. Preferred candidates hold a BS in a related field, 4+ years in healthcare materials management, and knowledge of McKesson Pathways / eMerald and Intek WLIB, with Lean Six Sigma beneficial.

Qualifications

• High School Diploma or equivalent; Bachelor’s degree preferred.
• 4+ years of associated healthcare materials management experience preferred.
• CMRP or CPIM certification preferred.
• Lean Six Sigma knowledge preferred.
• Microsoft Office suite skills preferred.
• Knowledge of Materials Management software (McKesson Pathways / eMerald, Intek WLIB) preferred.

Responsibilities

• Supports the Materials Resource Management team with supply chain knowledge to enhance service quantity, quality and value.
• Works in a project management environment and supports multiple projects concurrently.
• Works rapidly and accurately under pressure and meets project deadlines.
• Ability to work independently with limited direction and manage deadlines.
• Interacts with System department managers and partners to maintain high customer service levels.
• Produces management reports in a timely manner.

Skills

Project management

Multitasking

Customer service

Regulatory compliance knowledge

Education

Bachelor's degree in business, healthcare, or related field

High School Diploma or equivalent

Tools

McKesson Pathways / eMerald

Intek WLIB

MS Office (Word, Excel, PowerPoint, Access)

Job description

Essential Functions

• Supports the Materials Resource Management team with supply chain knowledge and expertise to further enhance the quantity, quality and value of services provided.
• Knowledgeable of regulations governing areas of responsibility, as applicable.
• Works in a project management environment and must have the ability to support multiple projects concurrently.
• Works rapidly and accurately under pressure and meets project deadlines.
• Able to work independently with limited direction setting own deadlines and priorities supporting the mission of Materials Resource Management.
• Interacts and is responsive to all customers including System department managers and business partners. Ensures customer service levels are maintained at a high level and are quantifiable.
• Continuously reviews departmental processes and procedures to ensure efficiency, effectiveness, consistency. Provides routinely required management reports to management in a timely manner.

Physical Requirements

Works in an office, distribution center, acute or ambulatory healthcare environment. Sight, hearing, and speech capabilities sufficient to communicate well with individuals and groups. May be required to travel to System facilities and affiliate sites. Responsible for working in a safe manner.

Education, Experience and Certifications.

High School Diploma or equivalent required. Bachelor's degree in business, healthcare, or related field preferred. 4 years of associated healthcare materials management experience a preferred. Certification, such as CMRP or CPIM preferred. Knowledge and application experience of Lean Six Sigma methodologies preferred. Computer skills in the Microsoft suite of software (i.e. MS Word, Outlook, Excel, Power Point and Access) preferred. Knowledgeable in using Materials Management software (McKesson Pathways / eMerald, Intek WLIB) preferred.