Operations Coordinator (ED - Adult/Peds)

Advocate Health; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Advocate Health seeks a Materials Resource Management professional to optimize healthcare supply chain processes and enhance service value. The role emphasizes regulatory compliance, cross-functional collaboration, and independent project handling within a healthcare environment.

You will manage multiple initiatives, deliver timely management reports, and apply Lean Six Sigma best practices while leveraging MM software like McKesson Pathways, eMerald, and Intek WLIB.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree in business, healthcare, or related field preferred.
• 4 years of associated healthcare materials management experience preferred.
• Certification such as CMRP or CPIM preferred.
• Knowledge of Lean Six Sigma methodologies preferred.
• Microsoft Office skills (Word, Outlook, Excel, PowerPoint, Access) preferred.
• Knowledgeable in using Materials Management software (McKesson Pathways / eMerald, Intek WLIB) preferred.

Responsibilities

• Support MR team with supply chain knowledge to enhance services.
• Ensure compliance with applicable regulations.
• Work on multiple projects concurrently in a PM environment.
• Work rapidly and accurately under pressure to meet deadlines.
• Work independently with limited direction and set own deadlines.
• Interact with customers and system managers to maintain high service levels.
• Provide timely management reports to leadership.

Skills

Supply chain knowledge

Project management

Customer service

Analytical reporting

Independent worker

Education

High School Diploma

Bachelor's degree in business/healthcare

Tools

McKesson Pathways

eMerald

Intek WLIB

Job description

Essential Functions

• Supports the Materials Resource Management team with supply chain knowledge and expertise to further enhance the quantity, quality and value of services provided.
• Knowledgeable of regulations governing areas of responsibility, as applicable.
• Works in a project management environment and must have the ability to support multiple projects concurrently.
• Works rapidly and accurately under pressure and meets project deadlines.
• Able to work independently with limited direction setting own deadlines and priorities supporting the mission of Materials Resource Management.
• Interacts and is responsive to all customers including System department managers and business partners. Ensures customer service levels are maintained at a high level and are quantifiable.
• Continuously reviews departmental processes and procedures to ensure efficiency, effectiveness, consistency. Provides routinely required management reports to management in a timely manner.

Physical Requirements

Works in an office, distribution center, acute or ambulatory healthcare environment. Sight, hearing, and speech capabilities sufficient to communicate well with individuals and groups. May be required to travel to System facilities and affiliate sites. Responsible for working in a safe manner.

Education, Experience and Certifications.

High School Diploma or equivalent required. Bachelor's degree in business, healthcare, or related field preferred. 4 years of associated healthcare materials management experience a preferred. Certification, such as CMRP or CPIM preferred. Knowledge and application experience of Lean Six Sigma methodologies preferred. Computer skills in the Microsoft suite of software (i.e. MS Word, Outlook, Excel, Power Point and Access) preferred. Knowledgeable in using Materials Management software (McKesson Pathways / eMerald, Intek WLIB) preferred.