Operations Coordinator: Multi-Dept Admin & ERP

Sulzer; Santa Ana, Northern (CA, KY); Hybrid; USD 44,000 - 48,000; Full time

Benefits offered by this job

401k plan with 6% match

15 days paid time off

12 company holidays

Health plan

Health savings account matching

Wellness program

Employee Assistance Program

Paid parental leave

Gym reimbursement

Job summary

Sulzer is seeking an Operations Coordinator in Santa Ana to coordinate administrative, customer-facing, and operational activities. You will manage customer portals, process invoices, and support cross-functional teams in a manufacturing environment.

The role requires strong organizational and communication skills, a high school diploma or higher, and 5+ years of related experience. Proficiency in MS Office and ERP systems is preferred. This on-site position offers comprehensive benefits.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 5+ years of administrative, operations, customer service, office management, or related experience.
• Experience supporting multiple departments in a manufacturing or industrial environment preferred.
• Strong organizational, time management, and follow-up skills.
• Demonstrated ability to independently prioritize work and drive assignments to completion.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Outlook, Excel, Word, Teams)
• Experience with ERP systems (Visual and/or SAP preferred) and customer portals is a plus.
• Ability to manage multiple projects and shifting priorities in a fast-paced environment.
• Strong attention to detail.

Responsibilities

• Coordinate and execute a wide range of administrative, customer-facing, and operational activities.
• Manage customer portals, including order entry, invoice submission, documentation uploads, and account maintenance.
• Coordinate with shared service teams to resolve invoice, payment, accounts receivable, and accounts payable issues.
• Track and follow up on customer, vendor, and internal requests to ensure timely resolution.
• Prepare and maintain business correspondence, contracts, records, and administrative documentation.
• Coordinate office, factory, and site administrative activities, including vendor and contractor support.
• Support facility organization, 5S initiatives, and workplace improvement activities.
• Assist with special projects and action items assigned by management.
• Act as a liaison between departments to ensure tasks are completed accurately and on schedule.

Skills

Administrative skills

Time management

Organizational skills

Communication skills

MS Office

ERP systems

Customer service

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Microsoft Office

ERP software (Visual)

ERP software (SAP)

Job description

Sulzer is seeking an Operations Coordinator in Santa Ana to coordinate administrative, customer-facing, and operational activities. You will manage customer portals, process invoices, and support cross-functional teams in a manufacturing environment.

The role requires strong organizational and communication skills, a high school diploma or higher, and 5+ years of related experience. Proficiency in MS Office and ERP systems is preferred. This on-site position offers comprehensive benefits.