Operations Coordinator

Sulzer; Santa Ana, Northern (CA, KY); Hybrid; USD 44,000 - 48,000; Full time

Benefits offered by this job

401k plan with 6% match

15 days paid time off

12 company holidays

Health plan

Health savings account matching

Wellness program

Employee Assistance Program

Paid parental leave

Gym reimbursement

Job summary

Sulzer is seeking an Operations Coordinator in Santa Ana to coordinate administrative, customer-facing, and operational activities. You will manage customer portals, process invoices, and support cross-functional teams in a manufacturing environment.

The role requires strong organizational and communication skills, a high school diploma or higher, and 5+ years of related experience. Proficiency in MS Office and ERP systems is preferred. This on-site position offers comprehensive benefits.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 5+ years of administrative, operations, customer service, office management, or related experience.
• Experience supporting multiple departments in a manufacturing or industrial environment preferred.
• Strong organizational, time management, and follow-up skills.
• Demonstrated ability to independently prioritize work and drive assignments to completion.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Outlook, Excel, Word, Teams)
• Experience with ERP systems (Visual and/or SAP preferred) and customer portals is a plus.
• Ability to manage multiple projects and shifting priorities in a fast-paced environment.
• Strong attention to detail.

Responsibilities

• Coordinate and execute a wide range of administrative, customer-facing, and operational activities.
• Manage customer portals, including order entry, invoice submission, documentation uploads, and account maintenance.
• Coordinate with shared service teams to resolve invoice, payment, accounts receivable, and accounts payable issues.
• Track and follow up on customer, vendor, and internal requests to ensure timely resolution.
• Prepare and maintain business correspondence, contracts, records, and administrative documentation.
• Coordinate office, factory, and site administrative activities, including vendor and contractor support.
• Support facility organization, 5S initiatives, and workplace improvement activities.
• Assist with special projects and action items assigned by management.
• Act as a liaison between departments to ensure tasks are completed accurately and on schedule.

Skills

Administrative skills

Time management

Organizational skills

Communication skills

MS Office

ERP systems

Customer service

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Microsoft Office

ERP software (Visual)

ERP software (SAP)

Job description

## Operations CoordinatorApply: Santa Ana: Full time: Posted Today: JR105115Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.# About the roleThe Operations Coordinator is responsible for coordinating and executing a wide range of administrative, customer-facing, and operational activities, ensuring assignments and projects are completed effectively and on schedule.**Essential Functions:**· Manage customer portals, including order entry, invoice submission, document uploads, and customer account maintenance.· Coordinate with shared service teams to resolve invoice, payment, accounts receivable, and accounts payable issues.· Track and follow up on customer, vendor, and internal requests to ensure timely resolution.· Prepare and maintain business correspondence, contracts, records, and administrative documentation.· Coordinate office, factory, and site administrative activities, including vendor and contractor support.· Support facility organization, 5S initiatives, and workplace improvement activities.· Assist with special projects and action items assigned by management.· Act as a liaison between departments to ensure tasks are completed accurately and on schedule.· Research issues, identify appropriate contracts, and independently drive assignments to completion with minimal supervision.· Perform other duties assigned. **Qualifications:**· High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.· 5+ years of administrative, operations, customer service, office management, or related experience.· Experience supporting multiple departments in a manufacturing or industrial environment preferred.· Strong organizational, time management, and follow-up skills.· Demonstrated ability to independently prioritize work and drive assignments to completion.· Excellent verbal and written communication skills.· Proficient in Microsoft Office (Outlook, Excel, Word, Teams)· Experience with ERP systems (Visual and/or SAP preferred) and customer portals is a plus.· Ability to manage multiple projects and shifting priorities in a fast-paced environment.· Strong attention to detail. **Physical Requirements:**· Must be able to perform standard office physical activities including but not limited to long periods of time in the seated position and long periods of time viewing computer monitors.**Personal Strengths*** Self-starter with a proactive approach to work.* Persistent and resourceful when resolving issues.* Customer-focused and service-oriented.* Reliable, organized, and results-driven.* Comfortable working with all levels of the organization.* Ability to handle confidential information with discretion.* **Supervisory Responsibilities:** · None# What we offer you# What we offer you$32.69 hourly - $34.61 hourlyWhat We Offer You* 15 days of paid time off and 12 company-paid holidays* 401k plan with a 6% match* Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability* Health savings account matching* Motivating wellness program* Employee Assistance Program* Paid parental leave* Gym reimbursementSulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.