Operations Coordinator — Guest Services & Contracts (Las Vegas)

Travel + Leisure Co.; Las Vegas (NV); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Paid time off

Wellness program

Job summary

Travel + Leisure Co. seeks a Coordinator, Business Operations I for WorldMark Las Vegas Boulevard. You will handle tour reception, gifting, and contracts while maintaining professional guest service and data integrity across systems.

Requires a high school diploma and at least 3 years of office experience with strong Microsoft Office and CRS/EPNY skills. On-site role with benefits and opportunities across the organization.

Qualifications

• 3 years of general office experience & customer service experience.
• Experience or education may be substituted for one another as allowed by policy.
• Proficiency in CRS/EPNY and MS Office is required.
• Ability to balance and reconcile daily reports and cash.
• Strong attention to detail and data integrity.

Responsibilities

• Greet and qualify touring guests and collect guest information.
• Assist Sales and Marketing with contract questions and data entry.
• Distribute premiums and reconcile gifts, tours, and contracts daily.
• Prepare timeshare sales contracts and balance site stats.
• Provide administrative support across departments as needed.
• Prepare and balance cash, down payments, site stats for Contract Dept.
• File and secure documents per procedures and protect PII/PCI data.
• Prepare and maintain Timeshare Sales Contracts for Sales Dept and Owners.
• Offer administrative support to Sales, Marketing, HR and Resort teams.

Skills

MS Word

MS Outlook

MS Excel

Data entry

Customer service

Microsoft Excel

Education

High School Diploma

Tools

Central Reservation System (CRS)

EPNY

Job description

Travel + Leisure Co. seeks a Coordinator, Business Operations I for WorldMark Las Vegas Boulevard. You will handle tour reception, gifting, and contracts while maintaining professional guest service and data integrity across systems.

Requires a high school diploma and at least 3 years of office experience with strong Microsoft Office and CRS/EPNY skills. On-site role with benefits and opportunities across the organization.