Operations Coordinator - Guest Services & Contracts

Travel Leisure Resort Development Inc; Florida; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life insurance

Disability

401k with employer match

Job summary

Travel + Leisure Co. is seeking an Operations Coordinator to handle tour reception, gifting, and contract processing within the Sales and Marketing support teams. The role supports ensuring a smooth guest experience and accurate documentation.

The position requires a High School Diploma and at least one year of office or customer service experience, with proficiency in MS Office. This on-site role offers benefits and opportunities in a hospitality-focused environment.

Qualifications

• High School Diploma required.
• 1 year of general office experience preferred.
• Proficient with MS Office (Word, Outlook, Excel).
• Experience with CRS or EPNY system is a plus.

Responsibilities

• Greet and qualify touring guests and assign tours to Sales Agents.
• Provide professional guest service and address questions or concerns.
• Prepare and balance cash, down payments, and site stats for the Contract Department.

Skills

Customer service

Data entry

Administrative support

Microsoft Word

Microsoft Outlook

Microsoft Excel

Education

High School Diploma

Tools

CRS/EPNY

Job description

Travel + Leisure Co. is seeking an Operations Coordinator to handle tour reception, gifting, and contract processing within the Sales and Marketing support teams. The role supports ensuring a smooth guest experience and accurate documentation.

The position requires a High School Diploma and at least one year of office or customer service experience, with proficiency in MS Office. This on-site role offers benefits and opportunities in a hospitality-focused environment.