Gifting & Contracts Operations Specialist

Travel-Leisure-Co; Orlando (FL); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Travel + Leisure Co. is seeking a Coordinator to handle operations tasks including tour reception, gifting, and contract processing. You will greet guests, qualify tours, and support Sales and Marketing with information and administrative duties.

The role requires data entry into Central Reservations Systems and balance of cash and down payments. Proficiency in Word/Excel/Outlook is expected. No travel is required.

Competenze

• One year of general office experience.
• One year of customer service experience.
• Experience with data entry and administrative tasks.

Mansioni

• Greet and qualify touring guests and collect guest information.
• Assign tours to Sales Agents and provide information to Sales & Marketing.
• Answer phones and assist guests and property owners with questions.
• Distribute premiums to guests and complete daily reconciliation.
• Data entry of tour and gifting information into CRS/Epiphany and run reports.
• Prepare and balance cash and down payments for site stats.
• File and secure documents; maintain owner information per standards.
• Prepare and maintain timeshare sales contracts; provide admin support.

Conoscenze

Customer service

Data entry

MS Office (Word/Excel/Outlook)

Formazione

High School Diploma

Strumenti

Central Reservation System (CRS)

EPNY

Epiphany system

Microsoft Word

Microsoft Outlook

Microsoft Excel

Descrizione del lavoro

Travel + Leisure Co. is seeking a Coordinator to handle operations tasks including tour reception, gifting, and contract processing. You will greet guests, qualify tours, and support Sales and Marketing with information and administrative duties.

The role requires data entry into Central Reservations Systems and balance of cash and down payments. Proficiency in Word/Excel/Outlook is expected. No travel is required.