Gifting & Tours Operations Coordinator

Travel Leisure Resort Development Inc

Florida

On-site

USD 38,000 - 52,000

Full time

5 days ago

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Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Paid time off

Job summary

Travel + Leisure Co. seeks a Coordinator to handle tour reception, gifting and contract processing in line with SOPs. You will ensure a professional guest experience and support the Sales & Marketing teams.

The role involves data entry in CRS/EPNY, preparing contracts, and maintaining accurate records. A high school diploma and at least one year of office and customer service experience are required. This is an on-site position with comprehensive benefits.

Qualifications

Education: High School Diploma or equivalent.
Knowledge: Proficient in Central Reservation System (CRS/EPNY) or similar systems.
Technical: Proficient with MS Word, Outlook and Excel.
Experience: At least 1 year of general office experience and 1 year of customer service.

Responsibilities

Greet and qualify touring guests; assign tours to Sales Agents; share information with Sales & Marketing as needed.
Provide professional customer service; answer phones; assist guests and property owners with questions.
Distribute premiums; complete daily gift, tour and contract reconciliation in all systems.