Operations Assistant

Maloney Properties LLC; Boston (MA); On-site; USD 43,000 - 55,000; Full time

Job summary

Maloney Properties LLC is seeking a full-time Operations Assistant to join our team at a residential community in the South End. The portfolio consists of 667 units of affordable housing. Work hours are 9:00am to 5:00pm, Monday to Friday.

Responsibilities include providing administrative and operational support, handling data entry, serving as contact for residents, clients and staff, and maintaining records. The role emphasizes customer service and clerical duties.

Responsibilities

• Provide administrative and operational support to two organizations within the office.
• Ensure the timely and accurate entry, maintenance, and management of critical agency data.
• Serve as a primary point of contact for residents, clients, and staff.
• Deliver exceptional customer service and support.
• Maintain accurate and organized records and documentation.
• Answer, screen, and direct incoming phone calls.
• Assist with the preparation and distribution of resident communications and notices.
• Other clerical duties as assigned.

Job description

Maloney Properties – Voted “Best Place to Work” by our employees for 11 years!

Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 11,000 units throughout the New England area.

We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, we have a high employee retention rate with an average employee tenure of more than 10 years.

We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer.

Your Responsibilities

Maloney Properties is seeking a full-time Operations Assistant to join our team based at a residential community in the South End. The portfolio consists of 667 units of affordable housing. The work hours are 9:00am to 5:00pm, Monday to Friday. Responsibilities include:

• Provide administrative and operational support to two organizations within the office.
• Ensure the timely and accurate entry, maintenance, and management of critical agency data.
• Serve as a primary point of contact for residents, clients, and staff.
• Deliver exceptional customer service and support.
• Maintain accurate and organized records and documentation.
• Answer, screen, and direct incoming phone calls.
• Assist with the preparation and distribution of resident communications and notices.
• Other clerical duties as assigned.

The work hours are Monday-Friday 9:00am-5:00pm.