Operations & Resident Services Coordinator

Maloney Properties LLC; Boston (MA); On-site; USD 43,000 - 55,000; Full time

Job summary

Maloney Properties LLC is seeking a full-time Operations Assistant to join our team at a residential community in the South End. The portfolio consists of 667 units of affordable housing. Work hours are 9:00am to 5:00pm, Monday to Friday.

Responsibilities include providing administrative and operational support, handling data entry, serving as contact for residents, clients and staff, and maintaining records. The role emphasizes customer service and clerical duties.

Responsibilities

• Provide administrative and operational support to two organizations within the office.
• Ensure the timely and accurate entry, maintenance, and management of critical agency data.
• Serve as a primary point of contact for residents, clients, and staff.
• Deliver exceptional customer service and support.
• Maintain accurate and organized records and documentation.
• Answer, screen, and direct incoming phone calls.
• Assist with the preparation and distribution of resident communications and notices.
• Other clerical duties as assigned.

Job description

Maloney Properties LLC is seeking a full-time Operations Assistant to join our team at a residential community in the South End. The portfolio consists of 667 units of affordable housing. Work hours are 9:00am to 5:00pm, Monday to Friday.

Responsibilities include providing administrative and operational support, handling data entry, serving as contact for residents, clients and staff, and maintaining records. The role emphasizes customer service and clerical duties.