Administrative Assistant - Maintenance

Maloney Properties, Inc.; Boston (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

13 paid holidays

Vacation time

401k match

Life and disability insurance

Employee assistance program

Birthday month day off

Job summary

Maloney Properties in Boston’s historic South End seeks an Administrative Assistant to support the Villa Victoria Community portfolio. The role is in-person, 9:00am–5:00pm, Monday–Friday, with parking available.

You will help facilitate office and maintenance operations for 667 apartments at 8 properties, update logs, and process work orders in Yardi. A bilingual (Spanish/English) candidate with MS Office skills is preferred.

Qualifications

• Previous experience in property management or office environments is required.
• Proficiency with Word, Excel and Outlook is required; experience with Yardi is a plus.
• The successful candidate will be bilingual - Spanish/English.

Responsibilities

• We are seeking candidates for an Administrative Assistant to support the management office at our Villa Victoria Community, located in Boston’s Historic South End.
• Support maintenance operations for a portfolio of 667 apartments at 8 properties.
• Provide support to the Senior Superintendent of Facilities and Maintenance staff.
• Take and respond to maintenance calls on the Maintenance Service Line.
• Collect important information from callers to create detailed work orders in Yardi and dispatch them to Maintenance Technicians.
• Assign work orders to Maintenance technicians.
• Update maintenance work order logs.
• Create and distribute resident notices for unit repairs and/or inspections.
• Other administrative duties to support the maintenance and administrative operations of the portfolio.

Skills

Bilingual Spanish/English

Organizational skills

Customer service

Communication skills

Time management

Tools

Microsoft Office

Yardi

Job description

Maloney Properties – Voted “Best Place to Work” by our employees for 11 years!

Join our hard-working motivated team! Our reputation for customer service and quality workmanship is the best in the industry.

About Us:

Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 10,000 units throughout the New England area.

We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, Maloney Properties has a high employee retention rate with an average employee tenure of more than 10 years.

We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer.

Your Responsibilities:

We are seeking candidates for an Administrative Assistant to support the management office at our Villa Victoria Community, located in Boston’s Historic South End. This Administrative Assistant will help facilitate the office and maintenance operations for this portfolio, which consists of 667 apartments at 8 properties. Your duties and responsibilities will include:

• Providing support to the Senior Superintendent of Facilities and Maintenance staff.
• Taking and responding to maintenance calls on the Maintenance Service Line.
• Collecting important information from callers to create detailed work orders in Yardi and dispatch them to Maintenance Technicians.
• Assigning work orders to Maintenance technicians.
• Updating maintenance work order logs.
• Creating and distributing resident notices for unit repairs and/or inspections.
• Other administrative duties to support the maintenance and administrative operations of the portfolio.

The Administrative Assistant will also be involved in weekly team meetings, provide insight on decision-making, and receive directives from Maintenance Supervisors and Property Managers. The work hours are 9:00am to 5:00pm, Monday to Friday. This is an in-person position with parking available.

Skills & Requirements

Your Qualifications:

We are looking for a dynamic and motivated candidate with excellent organizational and time management skills. Strong customer service and communication skills will also be key to success in this role.

• Previous experience in property management or office environments is required.
• Proficiency with Microsoft Office: Word, Excel and Outlook is required; experience with Yardi is a plus.
• The successful candidate will be bilingual - Spanish/English.

We offer highly competitive pay and a comprehensive benefits package including:

• great health benefits
• 13 paid holidays
• vacation time
• 401k match
• life and disability insurance
• employee assistance program
• an extra paid day off during your birthday month

and more! You will love our family-friendly workplace and healthy work-life balance at Maloney.

We also offer training programs and opportunities that lead to employee advancement and promotions. If you are interested in furthering your skills and building your career, this is a great opportunity for you!