Operations Admin Specialist - Special Assignment

FedEx; Linden (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

FedEx in Linden, NJ is seeking a detail-oriented clerical and administrative associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. You will address damaged/ misaddressed packages, ensure timely delivery, and serve as the first point of contact for customers.

Responsibilities include data entry, reporting, and assisting with audits; you will ensure accurate scans, loss prevention, and timely resolution of inquiries while

Qualifications

• General business skills: typing, data entry, review; use of phone, copier, and fax.
• Proficient with Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.

Responsibilities

• Provides clerical support for management and operations, including photocopying, filing, faxing, emailing and answering calls.
• Reviews and enters data in systems to support functional areas.
• Compiles data and prepares regular and adhoc reports for management review.
• Serves as frontline customer service to receive, resolve or escalate inquiries.
• Maintains records management tasks including maintenance, destruction and inventory.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Multi-tasking

Attention to detail

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx in Linden, NJ is seeking a detail-oriented clerical and administrative associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. You will address damaged/ misaddressed packages, ensure timely delivery, and serve as the first point of contact for customers.

Responsibilities include data entry, reporting, and assisting with audits; you will ensure accurate scans, loss prevention, and timely resolution of inquiries while