Operations Admin Clerk – Hub & Logistics Support

FedEx; North Carolina; On-site; USD 19,000 - 25,000; Full time

Job summary

FedEx is seeking a detail-oriented clerk to perform clerical and administrative tasks across hub and station operations, including linehaul support, records management and customer service. You will ensure packages are processed timely and serve as the first contact for customer inquiries.

Responsibilities include data entry, preparing reports, assisting with audits, and maintaining accurate records. The role requires strong organizational skills, proficiency with MS Office, and a commitment to

Qualifications

• High School Diploma or GED is required.
• Experience in clerical or customer service preferred.
• Strong data entry and typing skills.
• Proficient with Microsoft Office and phone/fax systems.

Responsibilities

• Provides clerical support to management and operations, including filing, copying, and answering calls.
• Reviews and enters data in various systems to support functional areas.
• Compiles data and prepares regular and ad hoc reports for management.
• Serves as frontline customer service to address inquiries and issues.
• Assists with audits and DOT documentation.
• Tracks metrics and prepares weekly reports for review.

Skills

Typing

Data entry

Phone

Copier

Fax

MS Office

Web-based apps

Customer service

Time management

Education

High School Diploma or GED

Tools

MS Office

Job description

FedEx is seeking a detail-oriented clerk to perform clerical and administrative tasks across hub and station operations, including linehaul support, records management and customer service. You will ensure packages are processed timely and serve as the first contact for customer inquiries.

Responsibilities include data entry, preparing reports, assisting with audits, and maintaining accurate records. The role requires strong organizational skills, proficiency with MS Office, and a commitment to