Operations Admin II: Frontline Ops & Data Support

FedEx; City of Binghamton (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Overnight Sorts

Job summary

FedEx in the United States seeks an organized administrative support specialist to assist hub and station operations, handle records, QA, and customer service. You will be the first point of contact for inquiries and issues, ensuring timely assistance.

The role involves data entry, filing, reporting, and assisting with audits and records management while helping maintain accurate addressing and delivery efficiency. Some travel may be required.

Qualifications

• High school diploma or GED required.
• Previous clerical or customer service experience preferred.
• Strong data entry and typing skills.
• Proficiency with Microsoft Office and web-based applications.

Responsibilities

• Provides clerical support (photocopying, filing, faxing, emailing, answering calls).
• Reviews, researches and enters data in systems to support functional area.
• Compiles data and prepares regular and ad hoc reports for management.
• Acts as frontline customer service to resolve inquiries and issues.

Skills

Typing

Data entry

Customer service

Time management

Organization

Multi-tasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx in the United States seeks an organized administrative support specialist to assist hub and station operations, handle records, QA, and customer service. You will be the first point of contact for inquiries and issues, ensuring timely assistance.

The role involves data entry, filing, reporting, and assisting with audits and records management while helping maintain accurate addressing and delivery efficiency. Some travel may be required.