Operations Admin Specialist—Frontline Customer Service

MaineGuide; Portland (ME); Hybrid; USD 25,000 - 37,000; Full time

Job summary

Federal Express Corporation in Portland, ME is seeking a clerical/administrative professional to support hub and station operations, including linehaul, QA and customer service.

You will handle damaged or misaddressed packages to optimize delivery times, act as the first contact for customers, and assist with data entry, reporting, and audits in a fast-paced environment.

Strong attention to detail and solid Office skills are required.

Qualifications

• High School Diploma or GED required.
• Four years of customer service or clerical experience; dock operations or distribution center experience preferred.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering phones).
• Enter and review data in systems to support functional area.
• Compile data and prepare regular and adhoc reports for management.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Job description

Federal Express Corporation in Portland, ME is seeking a clerical/administrative professional to support hub and station operations, including linehaul, QA and customer service.

You will handle damaged or misaddressed packages to optimize delivery times, act as the first contact for customers, and assist with data entry, reporting, and audits in a fast-paced environment.

Strong attention to detail and solid Office skills are required.