Operations Admin: Frontline Clerical & Logistics Support

Federal Express Corporation; Portland (ME); On-site; USD 24,796 - 38,572; Full time

Job summary

Federal Express Corporation in Portland, ME seeks an organized clerical and operations support professional. You will handle routine administrative tasks across hub and station operations, assist with linehaul and quality assurance, and serve as the first contact for customers to resolve inquiries.

You will enter data, run reports, support audits, and help ensure timely delivery while mitigating loss. The role emphasizes accuracy, multitasking, and strong communication in a fast-paced

Qualifications

• High School Diploma or GED required.
• Four years customer service, clerical or related experience required; dock operations/ distribution center experience preferred.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Provide clerical support including photocopying, filing, faxing, emailing and answering telephone.
• Enter data and generate regular and ad hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits and data retrieval for management review.
• Support loss prevention efforts and ensure accurate handling of packages to maintain delivery timeliness.

Skills

Typing

Data entry

Phone usage

Fax usage

Customer service

Time management

Organizational skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in Portland, ME seeks an organized clerical and operations support professional. You will handle routine administrative tasks across hub and station operations, assist with linehaul and quality assurance, and serve as the first contact for customers to resolve inquiries.

You will enter data, run reports, support audits, and help ensure timely delivery while mitigating loss. The role emphasizes accuracy, multitasking, and strong communication in a fast-paced