Operations Admin Specialist - Data, QA & Customer Care

FedEx Logistics; Minot (ND); On-site; USD 32,000 - 40,000; Full time

Job summary

FedEx Logistics in Minot, ND seeks an Administrative Clerk to provide clerical and administrative support across hub and station operations. You will handle data entry, file, fax, email, answer calls, and assist with QA and customer service tasks to ensure timely deliveries.

You will review data in systems, generate reports for management, and help resolve customer inquiries while maintaining accuracy and speed in a fast-paced environment.

Qualifications

• Clerical support and data entry are required.
• Ability to respond to customer inquiries professionally.
• Proficient in MS Office and general office software.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Review and enter data in systems to support functions; compile reports for review.
• Serve as frontline customer service and resolve inquiries or escalate as needed.
• Assist with BC SA audit data retrieval and filing.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Multi-tasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Logistics in Minot, ND seeks an Administrative Clerk to provide clerical and administrative support across hub and station operations. You will handle data entry, file, fax, email, answer calls, and assist with QA and customer service tasks to ensure timely deliveries.

You will review data in systems, generate reports for management, and help resolve customer inquiries while maintaining accuracy and speed in a fast-paced environment.