Operations Admin I: Data Entry & Customer Support

FedEx Logistics; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

FedEx Logistics is seeking a detail-oriented administrative associate to support hub and station operations, including linehaul, records management, quality assurance, and customer service. You will handle clerical tasks, review data in systems, and assist with the resolution of customer inquiries to aid timely deliveries.

This role requires strong organizational skills, proficiency in Microsoft Office, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Prior clerical or customer service experience preferred.
• Proficient with Microsoft Office and data entry, strong attention to detail.

Responsibilities

• Provide clerical support to management and operational functions.
• Enter and review data in systems; generate reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with address searches and loss prevention efforts for timely delivery.
• Track metrics and prepare weekly reports for management review.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Logistics is seeking a detail-oriented administrative associate to support hub and station operations, including linehaul, records management, quality assurance, and customer service. You will handle clerical tasks, review data in systems, and assist with the resolution of customer inquiries to aid timely deliveries.

This role requires strong organizational skills, proficiency in Microsoft Office, and the ability to manage multiple tasks in a fast-paced environment.