Operations Admin II - Early Shift, Data & Customer Support

Federal Express Corporation; Grand Forks (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

Federal Express Corporation in Grand Forks, ND is seeking a clerk to perform clerical and administrative functions across hub and station operations, including linehaul, quality assurance and customer service. You will promptly tend to damaged and misaddressed packages to help optimize delivery times and serve as the customer's first contact for various issues.

The role supports management with data entry, reporting, and audit-related tasks, ensuring accurate scan statuses and timely

Qualifications

• High School Diploma or GED required.
• Two years of customer service, clerical, or related experience requested; dock/ DC setting preferred.
• Proficiency with typing, data entry, and general office software.
• Ability to maintain accuracy in data-handling and documentation.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, phone).
• Enter and review data in systems to support functional areas.
• Compile data and generate periodic and ad hoc reports for management.

Skills

Typing

Data entry

Customer service

Time management

Multi-tasking

Phone handling

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in Grand Forks, ND is seeking a clerk to perform clerical and administrative functions across hub and station operations, including linehaul, quality assurance and customer service. You will promptly tend to damaged and misaddressed packages to help optimize delivery times and serve as the customer's first contact for various issues.

The role supports management with data entry, reporting, and audit-related tasks, ensuring accurate scan statuses and timely