Operations Admin Pro: Data, QA & Customer Care

FedEx Logistics; San Leandro (CA); Hybrid; USD 28,000 - 37,000; Full time

Job summary

FedEx Logistics is seeking a detail-oriented clerical specialist to support hub and station operations in California. You will handle data entry, records management, and customer inquiries, ensuring timely resolution and accurate reporting.

The role emphasizes accuracy, multi-tasking, and efficient document handling in a fast-paced environment. Responsibilities include preparing reports, assisting with audits, and coordinating with Linehaul and QA teams.

Qualifications

• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Proficiency with Microsoft Office and web-based applications.
• Strong customer service skills to respond to requests professionally.
• Ability to manage time and multi-task in a fast-paced environment with attention to detail.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Review and enter data in various systems to support functional area.
• Compile data and generate regular and ad hoc reports for management.
• Serve as frontline customer service contact to resolve inquiries and issues.
• Assist with BCSA audit data retrieval and file requests.
• Manage records, including maintenance, destruction and inventory.

Skills

Typing

Data entry

Customer service

Time management

Phone/fax handling

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Logistics is seeking a detail-oriented clerical specialist to support hub and station operations in California. You will handle data entry, records management, and customer inquiries, ensuring timely resolution and accurate reporting.

The role emphasizes accuracy, multi-tasking, and efficient document handling in a fast-paced environment. Responsibilities include preparing reports, assisting with audits, and coordinating with Linehaul and QA teams.