Operations Admin & Records Coordinator

FedEx Group; La Crosse (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

FedEx Group in the United States is seeking a detail‑oriented clerk to handle a range of hub and station administrative tasks, including records, quality assurance, and customer service. You will tend to damaged/address issues to optimize delivery times and serve as the first line of contact for customers.

The position operates Monday to Friday, 10:00am–6:30pm, with responsibilities spanning data entry, reporting, audit support, and ensuring accurate scans and records.

Qualifications

• Clerical or customer service experience preferred.
• Proficient in data entry, filing, and office equipment use.
• Ability to operate standard software and web-based systems.

Responsibilities

• Provide clerical support to management and operations, including filing, copying, and phone duties.
• Enter data in systems and compile regular and ad hoc reports.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits and DOT/BCSA related documentation.

Skills

Typing

Data entry

Phone, fax, emailing

Customer service

Time management

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Group in the United States is seeking a detail‑oriented clerk to handle a range of hub and station administrative tasks, including records, quality assurance, and customer service. You will tend to damaged/address issues to optimize delivery times and serve as the first line of contact for customers.

The position operates Monday to Friday, 10:00am–6:30pm, with responsibilities spanning data entry, reporting, audit support, and ensuring accurate scans and records.