Operations & Records Coordinator

Federal Express Corporation; Livingston (MT); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

Federal Express Corporation seeks an organized administrative clerk to support hub and station operations, handling linehaul, records management, quality assurance and customer service. You will be the first point of contact for customers and help resolve a range of issues to keep deliveries on time.

Responsibilities include data entry, preparing reports, assisting with audits, managing documentation for DOT files, and ensuring accurate scan statuses and package condition.

Qualifications

• General business skills including typing, data entry and review.
• Proficiency with Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Strong time management, organization, and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support for management and operations (photocopying, filing, faxing, emailing, phone).
• Enter and review data in systems; compile regular/adhoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits and with DOT-related documentation and records management.
• Track metrics and prepare weekly reports; support loss prevention activities.

Skills

Typing

Data entry

Phone/fax

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation seeks an organized administrative clerk to support hub and station operations, handling linehaul, records management, quality assurance and customer service. You will be the first point of contact for customers and help resolve a range of issues to keep deliveries on time.

Responsibilities include data entry, preparing reports, assisting with audits, managing documentation for DOT files, and ensuring accurate scan statuses and package condition.