Operations Admin I: Data, Records & Customer Support

FedEx Group; Michigan; On-site; USD 23,000 - 32,000; Full time

Job summary

FedEx Group in Michigan is seeking a diligent clerical associate to support hub and station operations, including linehaul, records management and customer service. You will manage data entry, filing and communications to keep packages moving efficiently.

This role emphasizes attention to detail, multitasking in a fast-paced environment, and delivering timely resolution of customer inquiries while upholding FedEx standards.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills including typing, data entry and use of phone, copier and fax.
• Proficiency with Microsoft Office and web-based applications.

Responsibilities

• Provide clerical support to management and operations.
• Tends to damaged packages and ensures correct addressing.
• Serve as frontline customer service and route inquiries and issues.
• Enter data and compile reports to support management and audits.

Skills

Typing

Data entry

Phone & office equipment

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Group in Michigan is seeking a diligent clerical associate to support hub and station operations, including linehaul, records management and customer service. You will manage data entry, filing and communications to keep packages moving efficiently.

This role emphasizes attention to detail, multitasking in a fast-paced environment, and delivering timely resolution of customer inquiries while upholding FedEx standards.