Operations Admin - Logistics & Customer Support Lead

Federal Express Corporation; Jacksonville (FL); On-site; USD 40,000 - 54,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented administrative professional to support hub and station operations. The role includes clerical duties, data entry, and handling customer inquiries to ensure timely delivery and accurate records.

The ideal candidate has strong typing skills, MS Office proficiency, and at least four years of relevant experience in a fast-paced environment such as a distribution center or dock operation.

Qualifications

• High School Diploma or GED required.
• Four years of customer service, clerical, or related experience needed; dock/DC experience preferred.
• General business basics: typing, data entry, phone, copier, fax.
• Proficiency with Microsoft Office and web-based applications.

Responsibilities

• Provide clerical support (filing, photocopying, emailing, answering calls).
• Enter and review data in various systems for different functional areas.
• Compile data and generate regular and ad hoc management reports.
• Serve as frontline customer service to resolve or route inquiries.

Skills

Typing

Data entry

Phone etiquette

Office equipment

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a detail-oriented administrative professional to support hub and station operations. The role includes clerical duties, data entry, and handling customer inquiries to ensure timely delivery and accurate records.

The ideal candidate has strong typing skills, MS Office proficiency, and at least four years of relevant experience in a fast-paced environment such as a distribution center or dock operation.