Senior Operations Admin - Customer Service & Logistics

FedEx Group; Saco (ME); On-site; USD 25,000 - 38,000; Full time

Job summary

Federal Express Corporation is seeking an organized clerical associate to support hub and station operations, including linehaul and quality assurance. You will address damaged and misaddressed packages, serve customers, and help ensure timely delivery.

The role requires strong data entry, MS Office, and customer service skills in a fast-paced environment. Minimum 4 years of customer service/clerical experience is required, with preference for dock or distribution center settings.

Qualifications

• High school diploma or GED required.
• 4+ years of customer service or clerical experience; dock/ DC setting preferred.
• Proficient in data entry, file management and basic MS Office.
• Strong communication and multi-tasking abilities in a fast-paced environment.

Responsibilities

• Provide clerical support across management and operational functions.
• Enter and review data in systems to support functional areas.
• Compile data and generate reports for management review.
• Serve as frontline customer service contact and resolve inquiries.
• Assist with audit data retrieval and documentation.

Skills

Data entry

Typing

Customer service

Time management

Phone/fax/email

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking an organized clerical associate to support hub and station operations, including linehaul and quality assurance. You will address damaged and misaddressed packages, serve customers, and help ensure timely delivery.

The role requires strong data entry, MS Office, and customer service skills in a fast-paced environment. Minimum 4 years of customer service/clerical experience is required, with preference for dock or distribution center settings.