Operations Admin Lead: Inbound & Scheduling

rjwlogistics; Joliet (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

RJW Transport, Inc. is seeking an Administrative Clerk Lead in Joliet, IL. You will accept and schedule inbound orders, document and update records, and support the Inbound/Outbound Operations teams to ensure customer satisfaction.

Responsibilities include billing, training associates, and maintaining reports. Strong typing, clerical experience, and basic logistics knowledge are required; the role is office-based with a focus on accuracy and customer service.

Qualifications

• Must type at least 40 wpm.
• 3–4 years of clerical experience.
• Basic transportation / logistics experience.
• High School Diploma or GED preferred.

Responsibilities

• Enter customer orders and scan/index documents.
• Schedule the delivery of customer loads.
• Document orders in computer; update customer contact information.
• Maintain communications with customers about delivery changes.
• Handle billing for the Inbound Department.
• Train associates on Inbound tasks and procedures.
• Update reports as required by operations manager and COO.
• Assist local dispatcher in updating Tee Cards.

Skills

Typing 40 wpm

Clerical experience

Customer service

Organizational skills

Education

High School Diploma or GED

Tools

Word Processing

Spreadsheet

RJW internal software

Email tools

Job description

RJW Transport, Inc. is seeking an Administrative Clerk Lead in Joliet, IL. You will accept and schedule inbound orders, document and update records, and support the Inbound/Outbound Operations teams to ensure customer satisfaction.

Responsibilities include billing, training associates, and maintaining reports. Strong typing, clerical experience, and basic logistics knowledge are required; the role is office-based with a focus on accuracy and customer service.