Administrative Clerk Lead - Orders, Scheduling & Ops

RJW Logistics Group; Joliet (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Attendance incentive

Referral bonus

Hiring bonus

Step increase program

Employee Ownership Program

Job summary

RJW Logistics Group is seeking an Administrative Clerk Lead to manage order processing, scheduling, and billing for inbound operations. You will support the outbound department by documenting orders, communicating changes, and training staff in standard procedures.

The role requires 3–4 years clerical experience, strong typing, and solid English communication. A High School diploma (GED) is preferred, with basic logistics exposure. On-site work in Joliet, IL with comprehensive benefits.

Qualifications

• Basic office clerical skills and reliability.
• Typing speed at least 40 wpm.
• 3–4 years clerical experience in logistics or related field.
• Basic transportation / logistics experience.
• Must read, write and speak English clearly.

Responsibilities

• Enter customer orders and scan/index documents.
• Schedule delivery of customer loads and update records.
• Document orders in computer systems and maintain contact details.
• Communicate delivery changes and potential service issues.
• Handle invoicing for inbound activities.
• Train associates on inbound tasks and procedures.
• Maintain understanding of RJW policies and customer requirements.
• Update operations reports as needed by manager.

Skills

Typing 40 wpm

Clerical experience

Phone communication

Organizational skills

Scheduling

Education

High School Diploma or GED (preferred)

3-4 years clerical experience

Tools

Word processing

Spreadsheet software

Business Operating Systems

Job description

RJW Logistics Group is seeking an Administrative Clerk Lead to manage order processing, scheduling, and billing for inbound operations. You will support the outbound department by documenting orders, communicating changes, and training staff in standard procedures.

The role requires 3–4 years clerical experience, strong typing, and solid English communication. A High School diploma (GED) is preferred, with basic logistics exposure. On-site work in Joliet, IL with comprehensive benefits.