Administrative Lead - Inbound Ops & Billing

RJW Logistics; Joliet (IL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid holidays

Paid time off

Retirement plan

Employee programs

Job summary

RJW Logistics Group in Joliet, IL is seeking an Administrative Clerk Lead to manage inbound order processing, scheduling, and billing support for the Outbound Operations Department. You will train staff and ensure accurate documentation and reporting.

The role requires clerical experience, basic logistics knowledge, and strong communication skills in English. This position offers standard office hours in a busy logistics environment.

Qualifications

• 3–4 years of clerical experience.
• Typing speed of at least 40 wpm.
• High School Diploma or GED preferred.
• Basic transportation/logistics experience.
• Must communicate in English.
• Proficient with MS Word and spreadsheets.

Responsibilities

• Enter customer orders and scan/index documents.
• Schedule the delivery of customer loads.
• Document orders in computer and update customer contact information.
• Maintain communications with customers regarding changes to delivery schedules and potential service failures.
• Handle all billing for the Inbound Department.
• Train associates on tasks of Inbound Departments.
• Assist local dispatcher in updating Tee Cards.

Skills

Typing 40 wpm

Clerical experience

Organizational skills

Scheduling skills

Phone communication

Education

High School Diploma or GED

Tools

Word processing

Spreadsheet software

Internet software

Business Operating Systems

Job description

RJW Logistics Group in Joliet, IL is seeking an Administrative Clerk Lead to manage inbound order processing, scheduling, and billing support for the Outbound Operations Department. You will train staff and ensure accurate documentation and reporting.

The role requires clerical experience, basic logistics knowledge, and strong communication skills in English. This position offers standard office hours in a busy logistics environment.