Operations Admin Lead - Hub & Linehaul Support

FedEx; Colorado Springs (CO); Presencial; USD 25.000 - 37.000; Jornada completa

Descripción de la vacante

FedEx is seeking an administrative clerk to support hub and station operations, including linehaul, QA and customer service. The role handles damaged and misaddressed packages to optimize delivery times and acts as the first point of contact for customers.

Responsibilities include clerical support, data entry, reporting, and providing frontline customer service while assisting with audits and loss prevention tasks. Minimal travel with on-site duties in a fast-paced environment.

Formación

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.

Responsabilidades

• Provide clerical support to management and operating functions (photocopying, filing, faxing, emailing, answering calls).
• Review, research and enter data in systems to support respective area.
• Compile data and provide regular/adhoc reports to management.
• Serve as frontline customer service to receive and resolve inquiries.

Conocimientos

Typing

Data entry

Phone handling

Microsoft Office

Customer service

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Web-based applications

Descripción del empleo

FedEx is seeking an administrative clerk to support hub and station operations, including linehaul, QA and customer service. The role handles damaged and misaddressed packages to optimize delivery times and acts as the first point of contact for customers.

Responsibilities include clerical support, data entry, reporting, and providing frontline customer service while assisting with audits and loss prevention tasks. Minimal travel with on-site duties in a fast-paced environment.