Operations Admin - Part-Time Logistics & Customer Service

FedEx Logistics; Parkersburg (WV); Hybrid; USD 17,000 - 25,000; Part time

Job summary

FedEx Logistics is seeking a Part Time Administrative Clerk to support hub and station operations, including linehaul, QA and customer service. You will handle address corrections and ensure packages are ready for delivery.

Responsibilities include data entry, generating reports, answering calls, filing, and assisting audits. You will resolve inquiries and escalate when needed, with minimal travel expectations.

Qualifications

• General business skills such as typing, data entry and use of phone, copier, and fax.
• Software skills, including MS Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Strong time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering phone).
• Reviews, researches and enters data in systems to support functional area.
• Compiles data and reports for management review.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with BCSA audits by retrieving data/files for review.
• Supports timely delivery and loss prevention through address verification and damage checks.
• Prioritizes workflow to maximize same-day delivery.
• Researches missing packages and documents disputed deliveries for management.
• Reviews trends in loss and damaged claims and escalates as needed.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Job description

FedEx Logistics is seeking a Part Time Administrative Clerk to support hub and station operations, including linehaul, QA and customer service. You will handle address corrections and ensure packages are ready for delivery.

Responsibilities include data entry, generating reports, answering calls, filing, and assisting audits. You will resolve inquiries and escalate when needed, with minimal travel expectations.