Senior Operations Admin - Data, QA & Customer Support

FedEx; Texas; On-site; USD 36,000 - 60,000; Full time

Job summary

FedEx is seeking a clerical/administrative professional to support hub and station operations, including linehaul, quality assurance, and customer service. You will manage data entry, reporting, and front-line inquiries while assisting with audits and ensuring accurate package handling for timely delivery.

The role emphasizes strong organizational skills, attention to detail, and the ability to handle multiple tasks in a dynamic environment.

Qualifications

• General business skills including typing, data entry and use of phone, copier and fax.
• Software skills with Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Strong time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support to managers and operations (photocopying, filing, faxing, emailing, phones).
• Enter data in systems and compile reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits by retrieving data and files for review.
• Support linehaul and quality assurance functions to ensure timely deliveries.

Skills

Typing

Data entry

Customer service

Time management

MS Office

Education

High School Diploma or GED

Job description

FedEx is seeking a clerical/administrative professional to support hub and station operations, including linehaul, quality assurance, and customer service. You will manage data entry, reporting, and front-line inquiries while assisting with audits and ensuring accurate package handling for timely delivery.

The role emphasizes strong organizational skills, attention to detail, and the ability to handle multiple tasks in a dynamic environment.