Operations Admin Lead: Data, Service & QA

Federal Express Corporation; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Federal Express Corporation in Charlotte, NC is seeking a clerical and administrative associate to support hub and station operations, linehaul, records management and customer service. This role handles damaged and misaddressed packages to help maintain delivery times and serves as the first point of contact for customers.

You will perform routine clerical tasks, data entry, reporting, and assist with audits.

Qualifications

• High School Diploma or GED required or equivalent.
• Clerical or customer service experience preferred.
• Proficient with typing, data entry and MS Office.

Responsibilities

• Provide clerical support across management and operations.
• Enter data, compile reports, and support audits.
• Serve as frontline customer service and address inquiries.

Skills

Typing

Data entry

Phone, copier, fax

Microsoft Office

Web-based applications

Customer service

Time management

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in Charlotte, NC is seeking a clerical and administrative associate to support hub and station operations, linehaul, records management and customer service. This role handles damaged and misaddressed packages to help maintain delivery times and serves as the first point of contact for customers.

You will perform routine clerical tasks, data entry, reporting, and assist with audits.