Hub Operations Admin Specialist

Federal Express Corporation; Town of Oyster Bay (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Federal Express Corporation is seeking a front-line clerical associate to support hub and station operations including linehaul, records management, quality assurance and customer service. You will address damaged or misdirected packages and serve as the first point of contact for customers, resolving inquiries to protect delivery times.

Responsibilities include data entry in multiple systems, preparing regular reports, handling phone and email communications, and assisting with audits and

Qualifications

• High school diploma or GED required.
• Clerical experience and customer service exposure preferred.
• Proficient in data entry and basic office software.

Responsibilities

• Provide clerical support across hub/station operations and customer service.
• Enter and review data in various systems and generate reports.
• Serve as frontline contact for customer inquiries and issue resolution.
• Assist with records management, audits and quality controls.

Skills

Typing

Data entry

Customer service

Multi-tasking

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a front-line clerical associate to support hub and station operations including linehaul, records management, quality assurance and customer service. You will address damaged or misdirected packages and serve as the first point of contact for customers, resolving inquiries to protect delivery times.

Responsibilities include data entry in multiple systems, preparing regular reports, handling phone and email communications, and assisting with audits and