Operations Admin II: Hub & Customer Service Specialist

Federal Express Corporation; New York (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Equal Opportunity Employer

Disability/Veterans

Job summary

Federal Express Corporation in New York is seeking a clerical/administrative specialist to support hub and station operations, records, QA and customer service. You will handle data entry, reporting and frontline inquiries in a fast-paced environment.

The role requires strong MS Office skills, excellent time management, and attention to detail. Prior clerical or customer service experience is preferred, with competitive hourly pay and benefits.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Strong data entry and typing skills; proficient with MS Office.

Responsibilities

• Provide clerical support to management and operations (filing, copying, faxing, emailing, answering calls).
• Review, research and enter data in systems to support respective areas.
• Compile data and generate regular and adhoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit data retrieval and records management tasks.

Skills

Typing

Data entry

Phone skills

Organization

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in New York is seeking a clerical/administrative specialist to support hub and station operations, records, QA and customer service. You will handle data entry, reporting and frontline inquiries in a fast-paced environment.

The role requires strong MS Office skills, excellent time management, and attention to detail. Prior clerical or customer service experience is preferred, with competitive hourly pay and benefits.