Operations Admin II - PM Hub Support & Customer Service

FedEx Logistics; Allen Township (PA); On-site; USD 25,000 - 34,000; Part time

Job summary

Federal Express Corporation is seeking a part-time clerical and administrative assistant to support hub and station operations, linehaul, QA and customer service. You will handle data entry, generate reports, and serve as a frontline contact for customer inquiries.

The role includes audits, DOT file maintenance, and loss prevention tasks. Minimum education is a High School Diploma or GED; prior clerical or customer service experience is preferred.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Typing, data entry and use of phone, copier, and fax.
• Proficiency in Microsoft Office and web-based applications.

Responsibilities

• Provide clerical support to various management and operational functions (photocopying, filing, faxing, emailing, answering telephone).
• Enter and review data in systems and compile regular and adhoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with Business Control Self Assessment (BCSA) audit activity by retrieving data/files for review.
• Support loss prevention and quality assurance by addressing misaddressed or damaged packages and ensuring deliveries.
• Enter IC settlement information and track DOT-required logs; prepare weekly reports for management.

Skills

Typing

Data entry

Customer service

Time management

Multitasking

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a part-time clerical and administrative assistant to support hub and station operations, linehaul, QA and customer service. You will handle data entry, generate reports, and serve as a frontline contact for customer inquiries.

The role includes audits, DOT file maintenance, and loss prevention tasks. Minimum education is a High School Diploma or GED; prior clerical or customer service experience is preferred.