Operations Admin: Hub Ops & Customer Service (Flexible)

Federal Express Corporation; Blauvelt (NY); On-site; USD 25,000 - 37,000; Part time

Job summary

Federal Express Corporation in Blauvelt, NY is seeking an Ops Admin I/II to perform clerical and administrative duties across hub and station operations, including linehaul, quality assurance and customer service.

You will handle data entry, reporting, front-line customer inquiries, and support audits, with emphasis on timely resolution and accuracy. The role offers part-time scheduling options and requires strong attention to detail and reliable time management.

Qualifications

• General business skills such as typing, data entry and use of phone, copier, and fax.
• Proficiency with Microsoft Office and web-based applications.
• Customer service skills for effective and professional responses.

Responsibilities

• Provides clerical support to management and operational functions.
• Reviews, researches and/or enters data in various systems.
• Compiles data and provides regular and adhoc reports to management.
• Serves as frontline customer service for inquiries and issues.
• Assists with audit data retrieval and review.
• Supports timely delivery and loss prevention through address searches and condition checks.
• Prioritizes workflow to maximize same-day resolution and delivery.

Skills

Typing

Data entry

Phone

Copier

Fax

Microsoft Office

Web-based applications

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation in Blauvelt, NY is seeking an Ops Admin I/II to perform clerical and administrative duties across hub and station operations, including linehaul, quality assurance and customer service.

You will handle data entry, reporting, front-line customer inquiries, and support audits, with emphasis on timely resolution and accuracy. The role offers part-time scheduling options and requires strong attention to detail and reliable time management.