Operations Admin II: Data, Records & Customer Service

Federal Express Corporation; New York (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented administrative clerk to support hub and station operations, handling data entry, records management and customer inquiries. The role requires accuracy, time management and strong office skills.

You will assist with BCSA audits, address and package tracking, and generate reports for management. This is a hands-on clerical position based in New York, offering steady hours and opportunities to contribute to efficient delivery operations.

Qualifications

• High School Diploma or GED is required.
• Previous clerical or customer service experience is preferred.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Software skills include use of Microsoft Office software and web-based applications.
• Customer service skills necessary to respond to requests professionally.
• Time management, organizational and multi-tasking abilities in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing and answering calls).
• Reviews, researches and enters data to support the functional area.
• Compiles data and prepares reports for management review.
• Serves as frontline customer service contact for inquiries and issues.
• Assists with BCSA audit data retrieval for review.
• Manages records, including maintenance, destruction and inventory.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a detail-oriented administrative clerk to support hub and station operations, handling data entry, records management and customer inquiries. The role requires accuracy, time management and strong office skills.

You will assist with BCSA audits, address and package tracking, and generate reports for management. This is a hands-on clerical position based in New York, offering steady hours and opportunities to contribute to efficient delivery operations.