Operations Admin II — Data, Records & Customer Support

FedEx Logistics; Zionsville (IN); Hybrid; USD 30,000 - 40,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, handle records, data entry, and front-line customer inquiries, and ensure timely handling of damaged or misaddressed packages.

You will work with linehaul, BCsa audits, and reports, maintaining accuracy in scans, documentation, and communications while providing dependable service in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficient in Microsoft Office and data entry.
• Strong attention to detail and organization.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering phones).
• Review, research and/or enter data in systems to support respective areas.
• Compile data and deliver regular and adhoc reports to management.
• Serve as frontline customer service for inquiries and issues.
• Assist with BCSA audit data retrieval and review.

Skills

Typing

Data entry

Customer service

Time management

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, handle records, data entry, and front-line customer inquiries, and ensure timely handling of damaged or misaddressed packages.

You will work with linehaul, BCsa audits, and reports, maintaining accuracy in scans, documentation, and communications while providing dependable service in a fast-paced environment.