Operations Admin II: Frontline Ops & Customer Care

FedEx Logistics; Lenexa, Northern (KS, KY); Hybrid; USD 38,000 - 47,000; Full time

Job summary

FedEx Logistics is seeking a detail-oriented administrative clerk to support hub and station operations, handling clerical tasks, data entry, records management and frontline customer service to resolve inquiries. You will assist management with audits, ensure accurate package scans, and help keep lines of business moving.

A high school diploma and prior clerical or customer service experience are preferred.

Qualifications

• General business skills such as typing, data entry and review.
• Use of phone, copier, and fax.
• Customer service skills to respond to requests.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing and answering calls).
• Reviews, researches and/or enters data in various systems to support the function.
• Compiles reports for management review and decision making.
• Serves as frontline customer service to receive and resolve inquiries and issues.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Logistics is seeking a detail-oriented administrative clerk to support hub and station operations, handling clerical tasks, data entry, records management and frontline customer service to resolve inquiries. You will assist management with audits, ensure accurate package scans, and help keep lines of business moving.

A high school diploma and prior clerical or customer service experience are preferred.