Operations Admin II: Frontline Ops & Customer Care

FedEx Logistics; Lebanon (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Pay Transparency: 17.84 - 24.89 USD/HR

Job summary

FedEx Logistics is hiring for a clerical and administrative role supporting hub and station operations. You will assist with records management, quality assurance, and customer service, acting as the first line of contact for various issues.

Responsibilities include data entry, reporting, and ensuring timely handling of damaged or misaddressed packages to optimize delivery. Minimal travel and an emphasis on accuracy and efficiency are required.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Typing, data entry, and use of phone, copier, fax required.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Review, research and enter data to support functional areas.
• Compile data and produce reports for management review.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Web-based applications

Job description

FedEx Logistics is hiring for a clerical and administrative role supporting hub and station operations. You will assist with records management, quality assurance, and customer service, acting as the first line of contact for various issues.

Responsibilities include data entry, reporting, and ensuring timely handling of damaged or misaddressed packages to optimize delivery. Minimal travel and an emphasis on accuracy and efficiency are required.