Operations Admin II: Data, Reports & Dispatch Support

FedEx; New York (NY); Hybrid; USD 42,000 - 55,000; Full time

Job summary

FedEx Logistics is seeking a flexible administrative professional to support management and operations. You will perform clerical tasks, enter and verify data, and assist with reporting to help management review performance.

The role also involves frontline customer service, handling inquiries, and aiding in audits and loss prevention processes as needed. A High School diploma or GED is required, with at least two years in a related field preferred.

Qualifications

• General business skills such as typing, data entry and review.
• Use of phone, copier and fax.
• Proficiency with Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.

Responsibilities

• Provide clerical support (filing, photocopying, emailing, answering calls).
• Enter and review data in systems to support respective areas.
• Compile data and prepare regular and ad hoc reports for management.
• Serve as frontline customer service to handle inquiries or escalate as needed.

Skills

Typing

Data entry

Phone etiquette

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Logistics is seeking a flexible administrative professional to support management and operations. You will perform clerical tasks, enter and verify data, and assist with reporting to help management review performance.

The role also involves frontline customer service, handling inquiries, and aiding in audits and loss prevention processes as needed. A High School diploma or GED is required, with at least two years in a related field preferred.