Operations Admin II: Data, QA & Customer Support

Federal Express Corporation; Newark (NJ); On-site; USD 24,000 - 37,000; Full time

Job summary

Federal Express Corporation in Newark, NJ is seeking an Operations Admin II to perform clerical and administrative tasks across hub and station operations, including linehaul, quality assurance, and customer service. The role supports timely delivery by handling damaged and misaddressed packages and serving as the first line of contact for customer issues.

Key duties include data entry, report generation, audit support, and ensuring proper scan statuses and documentation.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills, including typing and data entry.
• Proficient with Microsoft Office and web-based applications.

Responsibilities

• Provide clerical support to management and operations, including filing, faxing, emailing and answering phone.
• Review, research and/or enter data in various systems to support respective area.
• Compile data and provide regular and adhoc reports to management.

Skills

Typing

Data entry

Microsoft Office

Web-based applications

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation in Newark, NJ is seeking an Operations Admin II to perform clerical and administrative tasks across hub and station operations, including linehaul, quality assurance, and customer service. The role supports timely delivery by handling damaged and misaddressed packages and serving as the first line of contact for customer issues.

Key duties include data entry, report generation, audit support, and ensuring proper scan statuses and documentation.