Senior Hub Operations & Customer Support Admin

FedEx; East Brunswick Township (NJ); On-site; USD 25,000 - 38,000; Part time

Job summary

FedEx in New Jersey is seeking an Ops Admin II to perform clerical and administrative tasks across hub and station operations, including linehaul, QA and customer service. You will handle data entry, file management, and frontline inquiries to keep shipments moving efficiently.

The role emphasizes accuracy, multi-tasking, and timely problem solving, with responsibilities extending to loss prevention support and routine reporting for management review.

Qualifications

• High School Diploma or GED required.
• Four years customer service/clerical experience required; dock operations/distribution center experience preferred.
• Proficiency with Microsoft Office and data entry systems; strong communication skills.

Responsibilities

• Provide clerical support (photocopying, filing, faxing, emailing, answering phones).
• Review and enter data in systems to support functional areas.
• Prepare and present regular/ad-hoc reports for management.
• Serve as frontline customer service to address inquiries and issues.
• Assist with audits and data retrieval for review.
• Support loss prevention and quality assurance functions as needed.
• Perform other duties as assigned.

Skills

Customer service

Time management

Organizational skills

Multi-tasking

Attention to detail

Typing

Data entry

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx in New Jersey is seeking an Ops Admin II to perform clerical and administrative tasks across hub and station operations, including linehaul, QA and customer service. You will handle data entry, file management, and frontline inquiries to keep shipments moving efficiently.

The role emphasizes accuracy, multi-tasking, and timely problem solving, with responsibilities extending to loss prevention support and routine reporting for management review.