Hub Operations Admin II: Data, QA & Customer Care

FedEx Corporation; Newark (NJ); On-site; USD 24,000 - 37,000; Full time

Job summary

FedEx Corporation in Newark seeks an Operations Admin II to perform clerical and administrative functions across hub and station operations, including linehaul and customer service. You will handle data entry, address searches, and ensure accurate scan statuses to support timely delivery and loss prevention.

The role emphasizes front-line customer service, data reporting, and coordination with management to resolve inquiries and optimize daily operations.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Software skills, including use of Microsoft Office software and web-based applications.
• Customer service skills necessary to effectively and professionally respond to requests.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering telephone).
• Reviews, researches and/or enters data in various systems to support respective functional area.
• Compiles data and provides regular and adhoc reports to management.

Skills

Typing

Data entry

Phone etiquette

Multitasking

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation in Newark seeks an Operations Admin II to perform clerical and administrative functions across hub and station operations, including linehaul and customer service. You will handle data entry, address searches, and ensure accurate scan statuses to support timely delivery and loss prevention.

The role emphasizes front-line customer service, data reporting, and coordination with management to resolve inquiries and optimize daily operations.