Operations Admin I: Hub & Station Support & Data Entry

FedEx; Ross (DE); On-site; USD 24,000 - 31,000; Full time

Job summary

FedEx is seeking a detail-oriented clerical and administrative associate for hub and station operations. You will handle filing, data entry, customer inquiries, and daily reporting to support linehaul, QA and customer service teams.

The role emphasizes timely handling of damaged or misaddressed packages, accurate data entry, and strong attention to process. This position requires reliable multitasking and effective communication in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Four years customer service, clerical, or related experience required; experience in dock operations environment or distribution center setting preferred.
• Proficiency in Microsoft Office and data entry; ability to use phone, copier, and fax.
• Strong time management and attention to detail in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operational functions (copying, filing, faxing, emailing, answering calls).
• Reviews, researches and enters data in systems to support the functional area.
• Compiles data and prepares regular and adhoc reports for management review.
• Frontline customer service to resolve inquiries and issues.
• Assist management with audits and data retrieval for BCSA review.
• Support loss prevention and QA through address searches and damage control.
• Enter settlement information for ICs and maintain DOT files.
• Track metrics and prepare weekly reports for management.

Skills

Clerical skills

Customer service

Data entry

MS Office

Education

High School Diploma or GED

Job description

FedEx is seeking a detail-oriented clerical and administrative associate for hub and station operations. You will handle filing, data entry, customer inquiries, and daily reporting to support linehaul, QA and customer service teams.

The role emphasizes timely handling of damaged or misaddressed packages, accurate data entry, and strong attention to process. This position requires reliable multitasking and effective communication in a fast-paced environment.