Hub Operations Admin & Data Specialist

FedEx; Carteret (NJ); On-site; USD 23,000 - 29,000; Full time

Job summary

FedEx is seeking a detail-oriented clerk to support hub and station operations. You will handle clerical tasks, data entry, and customer inquiries while helping with records management and QA activities.

This role emphasizes timely processing of packages, accurate documentation, and effective communication with internal teams and customers. Candidates should have a High School Diploma or GED and experience in clerical or customer service roles.

Qualifications

• Proficient with typing, data entry and basic office equipment.
• Proficient in Microsoft Office and web-based applications.
• Strong customer service mindset and professional communication.
• Ability to manage multiple tasks with accuracy and speed.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Enter data and generate regular and adhoc reports for review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits and retrieve data/files as needed for BCSA processes.
• Manage records, losses and damaged items to support timely delivery.

Skills

Typing/data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based apps

Job description

FedEx is seeking a detail-oriented clerk to support hub and station operations. You will handle clerical tasks, data entry, and customer inquiries while helping with records management and QA activities.

This role emphasizes timely processing of packages, accurate documentation, and effective communication with internal teams and customers. Candidates should have a High School Diploma or GED and experience in clerical or customer service roles.